Get SUPERFAST internet for an amazing price!

  DigiNet is the FASTEST, MOST RELIABLE & AFFORDABLE broadband service in Belize.

 

 Get MORE in one plan! 

 

 *Effective April 1st, 2018 GST is now applicable.   

 

 

 

 

Frequently Asked Questions

Why DigiNet?

DigiNet is the newest broadband product which offers super-fast internet speeds at an affordable monthly cost. The broadband service is powered over a solid fiber network which gives a stable and durable internet connection to your home or office. BTL is the first to provide home/office internet over a fiber connection in Belize. 

What plans are available?

Currently there are three monthly Residential Plans to choose from which ranges from $69 to $169 monthly. See options below.

 

Option 1: Enjoy 5Mbps DL/2.5Mbps UL internet connection for just $69 monthly.

 

Option 2: Enjoy 10Mbps DL/5Mbps UL internet connection, Mobile PrePaid 6GB DATA with 100 OnNet Talk & Text for just $99 monthly.

 

Option 3: Enjoy 20Mbps DL/10Mbps UL internet connection, Mobile PrePaid 10GB DATA with 300 OnNet Talk & Text and FREE DigiTel Plan  for just $169 monthly

  

OR 

Enjoy 20Mbps internet connection, Mobile PostPaid 6GB DATA with Unlimited OnNet Talk & Text with 600 OffNet Talk, PLUS 100 Mins to the USA for just $169 monthly

General Notes:

  • Download (DL) speed is how fast files are transferred to your computer. Upload (UL) speed is how fast you can send files.
  • OnNet Talk refers to calls made to a DigiCell or BTL numbers only
  • OnNet Text refers to text message sent to another DigiCell number (PrePaid & PostPaid)
  • Customer Premise Equipment Fiber Modem rental is $10 monthly
  • DigiNet Plans are not shareable
  • Effective April 1st, 2018 GST is now applicable. 

How can I sign up?

Customers in San Pedro, North Side Belize City (selected areas) Ladyville, Orange Walk, Belmopan, Placencia and Belama residents can now visit their nearest BTL office or click here to sign up!

Who can sign up for DigiNet?

Any person who would like internet at their home or office.  

What areas of Belize does BTL have DigiNet Fiber?

  • Joseito Corozal
  • Pasadita Area - Orange Walk
  • Los Lagos – Belize
  • Lords Bank
    • Hollywood 
    • New World
  • Belize City North
    • Park Avenue (Buttonwood Bay)
    • Coney Drive 
    • West Landivar
    • Northern Highway
  • San Pedro
  • Belmopan
  • Placencia
  • Belama Phase 1-4 

What is the cost of installation and do I need to pay a deposit?

The cost to install is just $75 + GST; this is a onetime charge and deposit ranges from $50 to $100 depending on the plan you choose. 

If I have High Speed Internet with BTL, can I switch my plan?

Yes you can if fiber has been deployed in your area. Your High Speed Internet Plan will terminate and we will activate your DigiNet Plan. To do this, we encourage you to visit our Customer Service Offices near you.

Do you have any DigiNet plans for Businesses?

Yes, we have speeds of up to 130Mbps with symmetrical bandwidth. For more information you can contact one of our Sales Representatives or send an email to bushelpdesk@belizetelemedia.net. 

Is DigiNet available countrywide?

DigiNet is now available in San Pedro and North Side Belize City (selected areas). Stay tuned to your local radio stations or follow us on Facebook and Instagram for more details about the roll out in your district. 

What is the expected installation time for the service?

Standard installation time frame is within 3-5 business days however, from time to time installation may vary depending on the works required. Our technicians will call and schedule the appointment to install service. 

Can I purchase an IP address?

Yes, you can purchase a Static IP address with port forwarding. See prices listed below. Visit our website to find our more on the IP product. www.digicell.bz/diginet/ipaddress

 

Product

Charge

Static IP with Port Forwarding 

$5 monthly

Port Forward Configuration

$50 onetime

 

 

All prices are exclusive of GST

How do I pay my bill?

Effective June 15th, 2018 you can now pay your DigiNet & DigiTel bill online at Atlantic Bank or Heritage Bank. You can also continue to pay your bill at any of our BTL Office locations.

What can I do with a Static IP with Port Forwarding?

Configuration of the Static IP is done on the customer’s Fiber Modem and is reserved for the customer. This service can be utilized for Digital Video Recorder Camera System (DVR) and/or as a Storage Media.

Can I bundle my home phone and internet?

You can enjoy our bundled home phone DigiTel service along with DigiNet plans. With the upgrade to our network, BTL now offers a DigiTel Max bundle for $25 with our 5Mbps and 10Mbps DigiNet plans. You also have the option to get the DigiTel Unlimited plan for free, when you sign up for our 20Mbps DigiNet plan. 

Where can I get more information about this service?

Feel free to call us at 0-800-DigiNet (344-4638), 119 (24/7 access hours) or send us a text message/WhatsApp to 608-8888. Feel free to visit any of our BTL offices countrywide from Monday to Friday during 8:00 am – 12:00pm and 1:00 pm to 5:00 pm.