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Frequently Asked Questions


How long is DigiCell’s Mother’s Day Sale?

The promotion starts on Thursday, May 11 to May 19 OR while supplies last.

What are the costs of the 4GLTE devices on sale?

The cost varies depending on the phone selected. See respective prices below. Prices listed below are CASH Prices inclusive of GST.



Promo Price

Regular Price


Lenovo A2010




Huawei Y3ii




Samsung J200M




Huawei GT3








How do I qualify for an installment plan?

Existing customers with a BTL account, can sign a contract for 24 months.


Device Type

Instalment Price

Down Payment

Monthly Payment

Monthly Instalment

Lenovo A2010


Huawei Y3ii


Samsung J200M


Huawei GT3











Note that if you are an existing customer with one or no disconnections for non-payment over the last year, then you must provide:

The required down payment for the preferred device.

Deposit is based on below table above. This is a security amount reflected at the account level.


Monthly Recurring Charge

(Account Level)


Entry Level (≤ $100)


Mid-Level (> $100 ≤ $299)


Advanced Level (≥ $300)



You will not qualify for the installment option if you are an existing customer, with 2 or more disconnections for non-payment over the last year.


If you are a new customer, you must provide:


  • A valid social security card, or passport.
  • A valid utility bill for proof of address.
    • If you are renting and bills are not in your name, you can provide a note from your landlord confirming your living address along with a copy of your landlord’s utility bill.
    • A current job letter from place of employment not older than one month. However, the person must be working for a minimum of 2 years.
      • Or some other proof validating your ability to make the installment payments.
    • Down payment for phone.
    • Your mobile plan deposit.

Where can I buy the device?

You can visit any BTL offices countrywide between the hours of 8:00am to 5:00pm, Monday – Friday.


  • Regent Street or St.  Thomas Street in Belize City
  • Bliss Parade in Belmopan
  • Back Street in Caye Caulker
  • 111 5th Avenue in Corozal
  • Commerce St in Dangriga
  • Big Creek Blvd in Independence
  • Army Road in Ladyville
  • Main Street in Orange  Walk
  • King/Main St in Punta Gorda
  • Burns Avenue in San Ignacio
  • Pescador Drive in San Pedro
  • Main Street in Placencia

Can any of these phones work on the new 4G LTE network?

Yes, these phones are compatible with our new 4G LTE network. To enjoy the LTE experience, you must have a uSIM. Thereafter, you can buy your mobile data plan. Visit  for more information about our mobile data plans available. 

What is the raffle about?

With every device purchase, you get a chance to WIN an overnight SPA Getaway at the renowned Belizean Jungle Resort, Maruba Belize. Drawing date for the raffle is May 24, 2017.

Who can I call for more information?

You can call our Call Center Agents at 119 anytime of the day or send a text message, WhatsApp or Viber message to 608-8888 between the hours of 7:00 am to 10:00 pm.