Combo Plans

 



Go PostPaid! Get In The Know!

 

Why Go PostPaid and what are my benefits?

With DigiCell, you have unlimited reasons to Go PostPaid. Get the BEST Mobile Plans in Belize.  SAVE BIG with Talk, Text and Data plans.  Sign up today at any BTL office countrywide and join the Bigger and Better network.

  

PLAN MORE DATA in my Mobile Plan MORE Minutes in my Mobile Plan MORE Text in my Mobile Plan Enjoy MORE Bonus On-Net Minutes Enjoy Roll Over Minutes for 3 Months Enjoy FREE On-net Talk & Text on Weekend Enjoy FREE Talk & Text with my plan members Now ENJOY UNLIMITED TALK AND TEXT ALL MONTH LONG

LITE

YES YES YES - YES - - -
PLUS YES YES YES YES YES YES YES  -
ELITE YES YES YES YES YES YES YES YES
MAX YES YES YES YES YES YES YES YES

 

 

Your Combo Plan

Your BTL bill will display the Combo Plan details along with the monthly charge. Depending on the plan you choose, you get a set amount of FREE Voice Minutes, Texts and Data at one price.

 

There are four (4) available Combo Plans to choose from Lite, Plus, Elite, and Max Plans.

Introducing FREE Data in all plans

The Lite, Plus, Elite, and Max plans includes MORE Data at no additional cost.

 

More Talk time in all plans

  • All Plans come with MORE TALK minutes! Your plan minutes can be used to call any DigiCell and BTL numbers countrywide as well as calls to the other provider.

 

  • The Plus, Elite, and Max plans include FREE On-Net Bonus Minutes. In addition to your plan minutes, you now have additional “Bonus” minutes that you can use to call any DigiCell or BTL numbers countrywide.

 

  • NOW Enjoy Unlimited Talk and Text now in the Elite and Max plans. Enjoy the UNLIMITED freedom to talk and text from to any DigiCell or BTL numbers all month long at no extra cost. Note that these plans are subject to our Fair Usage Policy and are restricted for commercial use.  

 

  • Enjoy FREE Weekends now in the Lite plan, including Plus, Elite, and Max plans. Enjoy the freedom to talk and text from Friday 8pm to Monday 6am to any DigiCell or BTL numbers countrywide.

 

  • Enjoy FREE Nights in now in the Plus plan, including Elite and Max plans. Enjoy the freedom to talk and text to any every night from 8pm to 6am to any DigiCell or BTL numbers countrywide.

 

  • Enjoy FREE Sundays in Lite Plan. You can talk and text to any DigiCell and BTL number for FREE on Sundays. From 12:01am to 11:59pm.

 

  • Get Voice Add-On. Need more talk and text in your plan? For $35 you get UNLIMITED Talk and Text to any DigiCell and BTL number countrywide.

 

 

Fair Usage Policy

The Unlimited Plans (Elite & Max) have been upgraded to allow you to BE UNLIMITED (subject to BTL’s Fair Usage Policy) Please note allowances below.

 

  • Elite Plan allows your first 1200 Minutes to call any DigiCell, BTL & Smart numbers locally from within the Plan. After the first 1200 Minutes, calls to SMART numbers will be charged at $0.16 per minute.
  • After the first 1200 Alllowance, you can make unlimited calls to any DigiCell or BTL numbers locally.  Note that this does not include DigiCell numbers that are roaming.
  • Elite plan includes Unlimited text to any DigiCell or Smart numbers locally.  

 

  • Max Plan allows your first 2000 Minutes to call any DigiCell, BTL & Smart numbers locally from within the Plan. After the first 2000 Minutes, calls to SMART numbers will be charged at $0.16 per minute.
  • After the first 2000 Alllowance, you can make unlimited calls to any DigiCell or BTL numbers locally.  Note that this does not include DigiCell numbers that are roaming.
  • Elite plan includes Unlimited text to any DigiCell or Smart numbers locally.

 

Plans Unlimted features are subject to the company’s fair usage policy (FUP).  Plans are for normal residential use only and are not for any commercial or other unauthorized use.  The use of text allowances for broadcast texts, advertising, spam or other commercial or unauthorized use is prohibited.   Plan may be suspended or overage charges applied for excessive or commercial use outside of the company’s FUP. 

 

More Data in your Plan

The Elite and Max plans can be shared with PrePaid and PostPaid numbers.  Note that all numbers shared in the plan must be registered to the account holder of the account.

 

The Elite Plan can be shared with 4 members and the Max plan can shared with 6 members.

 

Note that PostPaid members will share Voice, Text, and Data and can call each other for FREE, while PrePaid members share only Data.

 

 

Introducing On-Net and Off-Net rates

Instead of a time based peak/off peak rate, there is now an On-Net rate for calls to other DigiCell and BTL numbers and an Off-Net rate for calls to the other local telecom provider.

 

The excess rates has changed to On-Net/Off-Net rates. The excess voice rates remain at $0.10 On-net and $0.16 Off-net, and text excess rates remain at $0.05 On-net and $0.15 Off-net.

Rollover Minutes Benefit

Have unused plan minutes?

 

Keep them for 3 long months!

 

Your unused minutes rolls over for 3 consecutive months. That means that if you did not use your minutes in a given month, the unused portion of those minutes will accumulate for the next 3 months.

 

The roll over minutes can be used to call any other DigiCell or BTL number country wide. Roll over minutes cannot be used to make calls to or receive calls from other local provider.

How Does Roaming Work?

As a BTL PostPaid customer, you are able to ‘roam’ on your BTL device worldwide. BTL has cellular roaming agreements with hundreds of carriers for both voice and mobile data (internet).

 

We do caution customers that the roaming service is a premium service and we encourage you to exercise great care and discretion when using your devices overseas so as to avoid bill shock.

 

For details on countries you can roam in, kindly visit our Roaming page at www.digicell.bz/en/digiservices/roaming

 

International Long Distance & Roaming are not included in the new PostPaid Plans monthly access fee. This is a separate charge.

 

Note that international long distance, international texting and roaming are not included in your monthly access fee. They are billed separately, but will appear on your monthly statement for the respective bill period.

 

 

Text Bundles

For PostPaid customer, you can contact any BTL Customer Service center to purchase your text bundle. This can be done on a one time basis or recurring… you choose!

 

Bundle Amount Expiration Date
60 texts $2.25 30 days
150 texts $5.63 30 days
1,100 texts $16.88 30 days

Prices listed above are inclusive of GST

 


Frequently Asked Questions

 

What is a PostPaid Combo Plan?

A PostPaid plan is having access to calls, texts and data on your mobile phone at your convenience.  For the entire month you enjoy FREE Talk, Texts and MORE data at one monthly recurring charge.

 

Combo Plans Reloaded
Combo Plans Monthly Recharge Plan Minutes Plan Texts Bonus Mins Data Free Services Shared
New Starter $49 300 100 N/A
New Lite $89 600 600 N/A 4 UNLIMITED WEEKENDS N/A
New Plus $139 800 800   8 UNLIMITED NIGHTS & WEEKENEDS -
New Elite $189 *UNLIMITED 12 N/A 4
New Max $249 *UNLIMITED 18 N/A 6

 

The Unlimited Plans (Elite & Max) have been upgraded to allow you to BE UNLIMITED (subject to BTL’s Fair Usage Policy) Please note allowances below.

 

  • Elite Plan allows your first 1200 Minutes to call any DigiCell, BTL & Smart numbers locally from within the Plan. After the first 1200 Minutes, calls to SMART numbers will be charged at $0.16 per minute.
  • After the first 1200 Alllowance, you can make unlimited calls to any DigiCell or BTL numbers locally.  Note that this does not include DigiCell numbers that are roaming.
  • Elite plan includes Unlimited text to any DigiCell or Smart numbers locally.  

 

  • Max Plan allows your first 2000 Minutes to call any DigiCell, BTL & Smart numbers locally from within the Plan. After the first 2000 Minutes, calls to SMART numbers will be charged at $0.16 per minute.
  • After the first 2000 Alllowance, you can make unlimited calls to any DigiCell or BTL numbers locally.  Note that this does not include DigiCell numbers that are roaming.
  • Elite plan includes Unlimited text to any DigiCell or Smart numbers locally.

 

Plans Unlimted features are subject to the company’s fair usage policy (FUP).  Plans are for normal residential use only and are not for any commercial or other unauthorized use.  The use of text allowances for broadcast texts, advertising, spam or other commercial or unauthorized use is prohibited.   Plan may be suspended or overage charges applied for excessive or commercial use outside of the company’s FUP. 

 

 

 

 

 

 

 

How do I become a PostPaid customer?

 

To sign up for a Combo PostPaid plan you can visit any of the BTL office countrywide with the following documents:-

  • Proof of address
  • Proof of income
  • Proof of identity, preferably Social Security card or passport ID.

 

A deposit may be required for the following:

 

  • New customers with a letter from a company (Bank, Credit Union, Courts) confirming that they have a good credit history.
  • Existing customers in good standing with BTL. In order words, you do not have any past due or unpaid accounts with BTL.

 

 

What happens if my voice minutes and text are depleted?

If your voice minutes & text finish, you can purchase a Voice Add-on which gives you unlimited On-Net Voice & Text for $35. You can contact buy online via www.mydigicell.bz

When do I use my On-Net Bonus minutes?

Your Bonus On-Net minutes are activated when you use up all your plan minutes. Remember, your On-Net minutes are applicable to calls to DigiCell and BTL numbers only. If you make an Off-net call, which are calls to the other service provider, you will be charged excess rates. (See further for excess rates) 

Can I make international calls with my voice minutes?

International calls are currently not a part of your plan minutes; Calls made overseas will be charged the standard international rates.

 

 

Can my On-Net Bonus minutes roll over?

No, only your voice plan minutes can roll over.

What are Rollover Minutes?

They are the unused voice minutes not used in the given month. All Combo Plans have roll over minutes that last for 3 months.

Rules of Rollover Minutes:

  • Free Weekends, On-Net Bonus and Voice Add-On minutes do not roll over.
  • Rollover minutes applicable to only unused plan minutes.
  • Rollover minutes cannot be used for International calls.
  • Rollover minutes are not transferrable or redeemable for cash or credits.
  • Rollover minutes will not continue to accumulate if the customer requests the account to be suspended or is suspended for non-payment.

What is a shared plan?

A shared plan is sharing your voice minutes, text and data in your Combo plan. Voice minutes and text and data are shared with postpaid numbers; however prepaid numbers can only share data.

a. Who is responsible for the shared plan charges? 
The account owner is responsible to pay the bill and that persons owns all the numbers both PrePaid and PostPaid in the shared group. 

b. Can I manage Talk, Text and Data usage to members?

Not at this time. The voice minutes, text and data are on a first come, first served concept.

 

c. Who can be a member of a shared plan?

Any PrePaid or PostPaid plan can be a part of a shared plan. All numbers are owned by the account holder. 

d. What can PostPaid members do?

PostPaid members can share Talk, Text and Data. PrePaid members can only share Data. 

e. What is a calling circle?

A calling circle allows PostPaid members of a shared plan to Talk & Text each other for FREE. 

f. Can the shared member make international calls?

The shared member can make international calls if the account holder allows the member to do so.


g. Can I share bundle text?

Yes, PostPaid members of the shared plan can also share a text bundle purchased by the owner of the account. 

h. Can a PostPaid or PrePaid member buy bundles?

No, only the account holder can make purchases for the members; however, PrePaid users do not share Talk & Text, so they can buy a Text bundle using their phone credit.

Which Combo plan includes Data?

All Combo plans offer mobile data in the plan package. 

a. What can PrePaid members do? 
PrePaid members can only share Data. 

b. What kind of data can I get with Starter plan? 
With the Starter plan you can add any of the Data Plus plans. 

c. Can a PostPaid number share data? 
Yes, PostPaid numbers can share data that’s a part of the shared plan.

d. If I run out of data, what can I do? 
If you run out of data, you can get a 1 GB or 3 GB data add-on.

 

Data Add On  Charge
1GB $20
3GB $40

ADDITIONAL

What are Value Added Services? 


DigiCell Value Added Services include: Caller ID, Call Forwarding, Call Waiting, Call Hold, Multi-Party Calling, Voice Mail, Short Message Service (SMS), International Roaming and DigiCell Data. Some of these services are included in the Combo plans. Others can be activated at any BTL Office countrywide.