Frequently Asked Questions
As we celebrate the launch of our NEW 4G LTE network, we are giving our customers more value for their money by offering the DOUBLE DATA for the same price.
Promo starts on January 17 to March 31, 2017.
Any DigiCell PrePaid Customer who have a 2G, 4G, or 4GLTE Advanced device can purchase this plan.
Yes it does, with the exception of the 75MB ($2) plan.
Data plans that qualify are:
- Data M – 200MB double to 400MB
- Data L – 500MB double to 1000MB
- Data XL – 1200MB double to 2400MB
- Data XXL – 2500MB double to 5000MB
No, the expiration dates remains the same for all plans.
- Data M – expires within 3 days
- Data L – expires within 7 days
- Data XL – expires within 30 days
- Data XXL – expires within 30 days
You can buy your data plan the same way – via text or online. Instructions below:
1.) Keep texting:
- Text Data M to 400: (200MB double to 400MB)
- Text Data L to 400: (500MB double to 1000MB)
- Text Data XL to 400: (1200MB double to 2400MB)
- Text Data XXL to 400: (2500MB double to 5000MB)
2.) Online at www.mydigicell.bz
The prices remain the same. All charges are deducted from your primary balance.
- Data M – 200MB double to 400MB for $4
- Data L – 500MB double to 1000MB for $10
- Data XL – 1200MB double to 2400MB for $30
- Data XXL – 2500MB double to 5000MB for $40
You can call our Call Center Agents at 119 anytime of the day or send a text message, WhatsApp or Viber message to 608-8888 between the hours of 7am to 10pm.