Data Plus Plans

 

 

With DigiCell, you now have UNLIMITED REASONS to Go PostPaid. Get the BEST Mobile Plans in Belize.  ENJOY UNLIMITED Talk, Text and MORE Data in all plans effective July 15, for Cycle 2 customers and August 1st for Cycle 1 Customers.  Sign up today at any BTL office countrywide and join the Bigger, Better network.

 

Frequently Asked Questions

 

What is a PostPaid Data Plus Plan?

A PostPaid Data Plus Plans is a combination of calls, texts and data in one plan. Choose from any of the below plans. 

 

New Plans

 

Notes:

  • Unlimited Plans are subject to BTL’s Fair Usage Policy
  • OnNet refers to calls/texts made to a DigiCell and/or BTL numbers
  • OffNet refers to calls/text made to the other provider 

Introducing MORE Data in all plans.

The Lite, Plus, Elite, and Max plans includes MORE Data at no additional cost.

 

The Lite, Plus, Elite and Max plans can be shared with PrePaid and PostPaid numbers.  Note that all numbers shared in the plan must be registered to the account holder of the account.

 

The Elite Plan can be shared with 4 members and the Max plan can shared with 6 members inclusive of the account holder. Note that PostPaid members will share Voice, Text, and Data and can call each other for FREE, while PrePaid members share only Data.

 

Which plan includes Data?

All PostPaid Data Plus plans offer mobile data in the plan package.  This includes Lite, Plus, Elite and Max Plans. 


a. What can PrePaid members do? 
PrePaid members can only share Data. 

b. What kind of data can I get with Starter plan? 
With the Starter plan you can add any of the Data Basic plans. 

c. Can a PostPaid number share data? 
Yes, PostPaid numbers can share data that’s a part of the shared plan.

d. If I run out of data, what can I do? 
If you run out of data, you can get a 2 GB or 5 GB data add-on.

 Add-On

How can I sign up for a PostPaid Data Plus Plan?

To sign up you can visit any of the BTL office countrywide.

 

Existing Customers:

  • Proof of identity, preferably Social Security card or passport ID
  • A deposit may be required.

 

New Customers:

  • Proof of identity, preferably Social Security card or Passport
  • Proof of address
  • A deposit may be required

What is a Shared Plan?

A shared plan is sharing your voice minutes, text and data with members in your shared group. Voice minutes, text and data are shared with PostPaid numbers; however PrePaid numbers can only share data at this time.

a. Who is responsible for the shared plan charges? 
The account owner is responsible to pay the bill and that persons owns all the numbers both PrePaid and PostPaid in the shared group. 

b. Can I manage Talk, Text and Data usage to members?

Not at this time. The voice minutes, text and data are on a first come, first served concept.

 

 c. Who can be a member of a shared plan?

Any PrePaid or PostPaid plan can be a part of a shared plan. All numbers are owned by the account holder. 

d. What can PostPaid members do?

PostPaid members can share Talk, Text and Data. PrePaid members can only share Data. 

e. Can the shared member make international calls?

The shared member can make international calls if the account holder allows the member to do so.


f. Can I share bundle text?

Yes, PostPaid members of the shared plan can also share a text bundle purchased by the owner of the account. 

g. Can a PostPaid or PrePaid member buy bundles?

No, only the account holder can make purchases for the members; however, PrePaid users do not share Talk & Text, so they can buy a Text bundle using your PrePaid Account credit.

Unlimited Talk time in all plans.

All Plans includes UNLIMITED OnNet minutes! Your plan minutes can be used to call any DigiCell and BTL numbers countrywide. Note that these plans are subject to our Fair Usage Policy and are restricted for commercial use.

 

The Unlimited Plans, Lite, Plus, Elite and Max Plans have been upgraded to allow you to BE UNLIMITED (subject to BTL’s Fair Usage Policy).

 

Plans Unlimited features are subject to the company’s fair usage policy (FUP).  Plans are for normal residential use only and are not for any commercial or other unauthorized use.  The use of text allowances for broadcast texts, advertising, spam or other commercial or unauthorized use is prohibited.   Plan may be suspended or overage charges applied for excessive or commercial use outside of the company’s FUP.

When do I use my on-net minutes for?

Your OnNet minutes applies to calls made to DigiCell and BTL numbers only. If you make an Off-net call, which are calls to the other service provider, the minutes will be deducted from your OffNet plan minutes.  If your OffNet minutes are finished you will be charged the standard excess rates. (See further for excess rates) 

Can I make international calls with my Plan minutes?

No, International calls are not a part of your PostPaid plan minutes; Calls made overseas will be charged the standard international rates.  Similar concept applies for International texts.

 

Off- Net Minutes

The Lite Plus, Elite, and Max plans now include MORE Offnet Minutes. Your OffNet minutes can be used to call any the other provider.

 

- With your Lite Plan you enjoy 600 Minutes to call Smart numbers locally from within the Plan. After the 600 Minutes is finished, calls to SMART numbers will be charged at $0.16 per minute.

 

- With your Plus Plan you enjoy 800 Minutes to call Smart numbers locally from within the Plan. After the 800 Minutes is finished, calls to SMART numbers will be charged at $0.16 per minute.

 

- With your Elite Plan you enjoy 1200 Minutes to call Smart numbers locally from within the Plan. After the 1200 Minutes is finished, calls to SMART numbers will be charged at $0.16 per minute.

 

- With your Max Plan you enjoy 2000 Minutes to call Smart numbers locally from within the Plan. After the 2000 Minutes is finished, calls to SMART numbers will be charged at $0.16 per minute.

Off-Net rates.

The excess rates remain the same. The excess voice rates are $0.10 On-net and $0.16 Off-net, and text excess rates remain at $0.05 On-net and $0.15 Off-net.

Text Bundles

PostPaid Customers can contact any BTL Customer Service center to purchase their text bundle. This can be done on a one time basis or recurring… you choose!

 

 Prices listed above are inclusive on GST.

ADDITIONAL

What are Value Added Services? 


DigiCell Value Added Services include: Caller ID, Call Forwarding, Call Waiting, Call Hold, Multi-Party Calling, Voice Mail, Short Message Service (SMS), International Roaming and DigiCell Data. Some of these services are included in the Data Plus plans. Others can be activated at any BTL Office countrywide.