FREQUENTLY ASKED QUESTIONS

 

What is the Late Night Data Pass promotion?

DigiCell Prepaid customers can enjoy two (2) data plans to be used between the hours of 11pm to 6am (Monday – Sunday).

 

LATE NIGHT DATA PASS
Plans Data Allowance  Price* Promotional Period 
Late Night Pass 1 2 GB $2.00 11pm to 6am
Late Night Pass 2 4 GB $3.50 11pm to 6am

*All prices are inclusive of 12.5% GST now applicable to data services.

 

 

Will the cost of this data plan be deducted from primary balance or bonus balance?

The Late Night Data Pass will be deducted from primary balance.

How long can this promotion be enjoyed?

This promotion is for a limited time starting April 12, 2018.

Who can enjoy the Late Night Data Pass promotion?

Any DigiCell PrePaid Customer can purchase a Late Night Data Pass.

When can the late Night Data pass be used?

Customers can purchase Late Night Data Pass at any time, but it can only be used between the hours of 11pm and 6am.

When does the Late Night Data Pass expire?

The Late Night Data Pass expires at 6am or once consumed before; whichever comes first. Data allowance does not rollover to the following night.

How can I buy the data plan?

Customers can buy a plan by dialing *100# for flash message, dialing *100 for automated assistance, visiting mydigicell.bz or purchasing via the DigiGo App.

 

*100# and *100 purchasing options can be seen below:

 

1.) Dial *100#                          

     Select Option 3 - Data                     

     Select Option 2 - Buy Data             

     Select Option 7 for Late Night Pass 1 or Option 8 for Late Night Pass 2

 

2.) Dial *100                      

     Select Option 3 - Data                     

     Select Option 2 - Buy Data              

     Select Option 7 for Late Night Pass 1 or Option 8 for Late Night Pass 2

Is the Late Night Data Pass still usable if I have an active data plan?

Yes. The Late Night Data Pass will take priority between the hours of 11pm to 6am. Thereafter, the current data plan will take effect (where applicable). This is also applicable for PrePaid Data Basic customers and PrePaid members of a shared PostPaid Data Plus Plan (Elite or Max).

Who can I contact for more information?

You can call our Call Center Agents at 119 anytime of the day or send a text message, WhatsApp or Viber message to 608-888 between the hours of 7am to 10pm.