Voice Mail

Using your Voice Mail

To set up your mailbox from your DigiCell phone:

To set up your mailbox from any other phone:

To retrieve your messages from your own phone:

To retrieve messages from any other phone:

To retrieve messages from an International location:

During your messages, just press 33 to Back up, Skip, or Delete your messages before waiting for the entire message to play.

Advanced Features of Voice Mail

What is it?

Advanced Features of Voice Mail has now taken the voice mail feature to another level and has created more for you! You now have the option to do things such as creating voice recordings for different scenarios, send voice mails to email or even to a fax.

This – do it yourself – guide will demonstrate the easy accessibility on using these new enhanced features

What Can it do?

Change your password

• This allows you to change your password for your voice mail inbox without having to use your phone.

Change your mailbox language

• This feature allows you to change the automated assistant’s language as well as your message notifications to either Spanish or English.

Link an email address to your Voice Mail

• You have the option of attaching up to two email addresses to your voice mail so that when a voice mail is received, it can go directly to your email address and can be retrieved from there as well.  

Create a voicemail signature

• This allows you to input your name in the message that plays when the voice mail feature picks up.

Create four personalized Voice Mail greetings

• These greetings can be created to fit different scenarios. For example, if the person has their phone turned off or if the line is busy, these situations can have their own voice mail greeting.

Link a fax number to your Voice Mail

• The fax feature will allow you to attach a fax number to your PostPaid number.
• This feature will allow you to retrieve a voice mail with a fax attachment in it.

Sending a fax

1. Insert the document you want to fax
2. Dial 610-9134 from a fax machine
3. Upon hearing the automated attendant enter the PostPaid number immediately
4. After entering the PostPaid number you will be prompted to either leave a message or press 3 to send a fax
5. Upon pressing 3, you will then hear the fax tone
6. Once the fax tone is heard hit the send button and the document will be sent.

Retrieving a fax:

1. Dial 610-9134 from the fax number you have attached to your PostPaid number
2. Upon hearing the automated attendant enter your PostPaid number immediately
3. You will be given an option to retrieve a fax. You should choose that option.
4. Once you have chosen the option to retrieve the fax, you will receive your fax document.

This new Value Added Service will automatically be given to all DigiCell and Telemedia PostPaid customers.

How to access the features?

Kindly visit this do-it-yourself web link and start customizing your Telemedia personal voice mail:  https://www.telemediaafvm.net/webvi

How much does it cost?

It’s FREE!!! This Value Added Service adds even more convenience to your day!

Need additional assistance?

Just call 0-800-CALL-BTL and a readily available Customer Service Representative will assist with any questions or queries.

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Caller ID

Caller Id allows you to view date, time and caller’s number before picking up the call.  You will need to program the name in your cellular address book, in order for the name of the person to show on your display. Only some calling numbers will be viewed.

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Multi-Party Calling

Multi-Party Calling allows you to talk to other parties at the same time whether they are on a regular telephone or cell phone.  You can initiate the calls, or you can include other parties in a conversation you are already having.

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Call Forwarding allows you to forward your incoming calls to another cell phone or telephone number.

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Call Hold

Call Hold enables you to put a caller on hold if someone needs your attention while you are on a call or so that the party on the phone cannot hear you while you talk with a colleague or friend.

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Calling Waiting

Call Waiting gives you the convenience of receiving incoming calls while you are on another call.  You are alerted by a beep to the incoming call.

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Unlisted Number

Unlisted number ensures that your number is not listed in the annual telephone directory nor is made available from directory assistance service.

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Caller Line Identification Restriction (CLIR)*